Customer Project Manager

  • 494624
  • Melbourne
  • Customer Service
  • Manufacturing/Operations
  • Full-time (Permanent)

Who Are We?

ABN Group is Australia’s leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment, from first homes to luxury residences, delivering the dream of home ownership. In Victoria, our brands include Boutique Homes and Homebuyers Centre.

 

What’s On Offer

Join our team and help customers turn their dream home into a reality. As a Project Manager, you’ll guide customers through the pre-construction phase of Dual Occupancy developments, managing the journey from sales acceptance to construction commencement.

Your Impact

  • Project manage a portfolio of clients, facilitating the customer journey
  • Provide a premium level of customer service
  • Execute building contracts accurately and on time
  • Meet budgeted site start KPIs
  • Proactively drive projects between major milestones
  • Facilitate the town planning application process
  • Maintain exceptional communication between stakeholders

 

What You’ll Bring

  • Experience in residential construction, ideally knockdown rebuild projects
  • Experience in Dual Occupancy (highly regarded)
  • Ability to deliver a premium customer experience
  • High levels of autonomy and ownership of work
  • Exceptional technical knowledge in complex builds
  • Resilience and determination when faced with challenges
  • Attention to detail and documentation accuracy

 

Why Join Us?

We offer reward and recognition programs, health and wellbeing initiatives including an Employee Assistance Program, and a culture of belonging where you can be yourself. You’ll have access to hybrid work arrangements, volunteer opportunities, and an accessible leadership team with a clear vision and purpose.

At ABN Group, people are at the heart of everything we do. We value diversity and inclusion and welcome applications from all backgrounds.

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