Who Are We?

At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre. Our mission is to deliver the dream of home ownership, and we’re always looking for amazing people to help create the dream.

Why You’ll Love to Work for Us

People are at the heart of everything we do. We’ve built a culture around care – of your physical, mental and financial wellbeing, and we care about your growth, both personally and in your career. Most importantly, we know how to have fun along the way.

Here’s some of what you’ll enjoy:

• Health & wellbeing perks such as onsite gym, flu vaccinations, skin checks, massages & financial wellbeing seminars.
• Genuine work-life balance, including 2 days working from home, once you’ve settled in
• Subsidised barista-made coffee onsite
• Regular social events (we love a good party)
• Discounts on building your own home

Check out our IG here: @abngroup.au

Your Impact

As a Customer Experience Coordinator in our Knockdown Rebuild Team, you’ll manage the preconstruction journey for customers undertaking one of the most complex homebuilding projects—demolishing and rebuilding on their existing block.

You’ll manage a portfolio of customers and oversee every step of the preconstruction process – the coordination of demolition permits, service disconnections, and council approvals, while managing timelines and documentation to keep everything on track. You’ll liaise with internal teams and external stakeholders to ensure compliance and smooth progress, all while keeping customers informed and supported every step of the way.

You’ll be the calm in the chaos, the trusted partner who makes building a home exciting, not overwhelming.

What We’re Looking For

• Prior experience in preconstruction project management and strong knowledge of the residential construction process
• Obsessed with delivering exceptional customer experiences
• Exceptional organisational and documentation skills
• Strong communication and customer service skills
• Resilient, proactive, and skilled at building positive relationships

 You must have the right to live and work in Australia to apply.