People Services Officer
- 495354
- Perth
- Human Resources
- Full-time (Permanent)
- Join a collaborative and supportive People Team
- Build your HR experience across the full employee lifecycle
- Make a real impact on the experience of our people and leaders
About ABN Group
For over 45 years, ABN Group has been a leader in building, property and home finance. We have helped thousands of people realise the dream of home ownership, delivering over 100,000 homes across Western Australia and Victoria. From first homes to luxury builds, we’ve earned the trust of our community along the way.
About the role
As our People Services Officer, you’ll be a key point of contact for employees and People Leaders, providing timely HR advice and support while coordinating a broad range of activities across the employee lifecycle.
This is a great opportunity for someone with HR administration or advisory experience who enjoys variety, thrives in a fast-paced environment and is passionate about creating a positive employee experience.
Working closely with our People Business Partners, People Leaders and Talent Acquisition team, you’ll help ensure our people’s processes are delivered consistently, efficiently and with a strong customer-service focus.
Your responsibilities will include:
- Managing and responding to queries through the ABN People inbox, providing advice and escalating more complex matters where required.
- Coordinating end-to-end onboarding and supporting offboarding and probation processes.
- Processing changes to employment conditions and supporting the preparation of contracts, employment letters and flexibility agreements.
- Providing guidance on leave entitlements, parental leave and employee benefits.
- Monitoring fixed-term contracts, visa requirements and employee work arrangements.
- Supporting remuneration processes and maintaining accurate HR documentation and procedures.
- Producing regular HR metrics and supporting HR reporting.
- Providing administrative support across the broader People and Talent teams.
- Supporting People projects and initiatives, including engagement activities and continuous process improvement.
About You
You’re organised, approachable and comfortable balancing competing priorities in a busy environment. You enjoy helping people, take ownership of your work and know how to deliver a great employee experience while maintaining professionalism and confidentiality.
To be successful, you’ll bring:
- Previous experience in an HR Officer, HR Administrator or similar People/HR role.
- A strong customer-service mindset and ability to build effective working relationships.
- Confidence managing high volumes of HR administration and processing.
- Strong organisation skills with the ability to take initiative and follow tasks through to completion.
- The ability to navigate processes and ambiguity while remaining focused on the employee experience.
- A collaborative approach and willingness to learn from others.
- Adaptability and a continuous-improvement mindset.
- A tertiary qualification in Human Resources, Industrial Relations or a related discipline will be highly regarded.
Why ABN Group?
We work to create careers, not just jobs. We invite you to be part of a community that values innovation, passion and excellence. Our employee benefits include:
- In-house discounts: We offer exclusive savings through our brands, key suppliers and our dedicated discount hub
- Career growth: Access opportunities to elevate your career within a thriving organisation
- Wellness focus: Dedicated programs to nurture your well-being
- Health coverage: Access discounted private health insurance
- Flexibility: Work arrangements tailored to support your work-life balance
- Parental leave: Paid leave for both primary and non-primary carers
What's next?
Apply now if who we are resonates with you and you think you have what is required to fill this exciting role.
Applications close: Sunday 18 October 2026
We reserve the right to commence the recruitment process prior to the closing date. Therefore, we encourage you to apply as soon as possible.