Who Are We?

At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre. Our mission is to deliver the dream of home ownership, and we’re always looking for amazing people to help create the dream.

Why You’ll Love to Work for Us

People are at the heart of everything we do. We’ve built a culture around care – of your physical, mental and financial wellbeing, and we care about your growth, both personally and in your career. Most importantly, we know how to have fun along the way.

Here’s some of what you’ll enjoy:

• Health & wellbeing perks such as onsite gym, flu vaccinations, skin checks, massages & financial wellbeing seminars.
• Genuine work-life balance, including 2 days working from home, once you’ve settled in
• Subsidised barista-made coffee onsite
• Regular social events (we love a good party)
• Discounts on building your own home

Check out our IG here: @abngroup.au

Your Impact

As a Customer Experience Team Manager in our Greenfields team, you’ll lead and support a small but passionate team of Customer Experience Coordinators who guide customers through the preconstruction phase of their homebuilding journey.

You’ll coach and develop your team, streamline workflows, and collaborate with stakeholders to ensure every customer feels informed, supported, and excited. Your leadership will help bring our Customer Experience vision to life and make building a home a truly positive experience.

We want you to inspire your team, champion customer-first thinking, and help cement our reputation as the most loved brand in the market.

What We’re Looking For

• A genuine passion for the building industry
• Obsessed with delivering exceptional customer experiences
• Strong communication, problem-solving, and stakeholder management skills
• Continuous improvement mindset and data-driven approach
• Ability to manage escalated issues and deliver fair, timely outcome 

You must have the right to live and work in Australia to apply.