Who Are We?

ABN Group is Australia’s leading name in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes, Homebuyers Centre and Resolve Finance. Our mission?  To deliver the dream of home ownership — and we’re looking for passionate people to help turn our customers’ dreams into homes.

Why You’ll Love It Here

We don’t just say that people are at the heart of everything we do – we practise it.

Here’s some of the perks you’ll enjoy:

• Health & Wellbeing: Onsite gym, flu shots, skin checks, massages, and financial wellness sessions.
• Fuel: Breakfast options, fresh fruit, and subsidised barista coffee.
• Work-Life Balance: Work from home flexibility once you’ve settled in.
• Fun & Social: Regular events (we love a good party!).
• Exclusive Discounts: Save on building your own home, as well as retail discounts
• Learning & Growth: Packed learning & development calendar, from the minute you join the business.

And most importantly — fun is one of our core values! Check out what we’re up to on Instagram: @abngroup.au


Your Impact

As a Customer Experience Coordinator your role is to help our customers turn their dream home into reality.

You’ll manage a portfolio of customers and oversee every step of the preconstruction process—from signing the contract to construction—keeping timelines on track and customer experiences exceptional. You’ll be the calm in the chaos, the trusted partner who makes building a home exciting, not overwhelming.

No construction experience? No problem! If you’re passionate about customer service and have and have experience managing tasks, timelines, and outcomes in retail, hospitality, or events, you already have what it takes.

We’ll provide full training, ongoing development, and a clear pathway to grow into exciting future roles within ABN.

What We’re Looking For

• Obsessed with delivering exceptional customer experiences
• Thrive in a fast-paced environment to deliver outcomes
• Confident in handling objections and skilled at finding win–win solutions.
• A natural collaborator who builds strong, positive relationships with ease.
• Resilient and proactive – you see challenges as opportunities to shine.
• Strong documentation & organisational skills
• An active listener with a positive, uplifting attitude

What are the next steps?

Shortlisted applicants will be contacted in the coming weeks via phone call.

Successful candidates will be asked to attend a group interview on Tuesday, 10 February, so please make sure you bookmark this date!

Applications close on 6 February 2026.

You must have the right to live and work in Australia to apply.