Who Are We?

At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre.

What You’ll Do

As a Customer Experience Coordinator in our Greenfields Preconstruction Team, your role is to help our customers turn their dream home into reality.

You’ll manage a portfolio of customers and oversee every step of the preconstruction process—from sales acceptance to construction—keeping timelines on track and customer experiences exceptional. You’ll be the calm in the chaos, the trusted partner who makes building a home exciting, not overwhelming.

No construction experience? No problem! If you’re passionate about customer service and have experience in retail, hospitality, or events, you already have what it takes.

We’ll provide full training, ongoing development, and a clear pathway to grow into exciting future roles.

What We’re Looking For

• A genuine passion for the building industry
• Obsessed with delivering exceptional customer experiences
• Confident in handling objections and skilled at finding win–win solutions.
• A natural collaborator who builds strong, positive relationships with ease.
• Resilient and proactive – you see challenges as opportunities to shine.
• Strong documentation & organisational skills

• An active listener with a positive, uplifting attitude

Why You’ll Love It Here

At ABN Group, people are at the heart of everything we do. We’re big on culture, wellbeing, and career growth—and we know how to have fun along the way. Here’s what you’ll enjoy:

• 24/7 onsite gym
• Subsidised barista-made coffee
• Regular social events (we love a good party)
• Health & wellbeing perks such as free flu vaccination, skin checks & massages
• Discounts on building your own home

Check out our IG here: @abngroup.au

You must have the right to live and work in Australia to apply.