Concierge
- 495008
- Perth
- Administration/Support Service
- Full-time (Permanent)
Our Company
Home Collective sits at the heart of ABN Group’s dynamic and vibrant Leederville head office and is the home of style for Perth’s leading property brands.
We are a collection of home builders, developers, designers and stylists. We are like one big home building family! Home Collective is as much a place about the services and products as it is about the people.
A role with Home Collective offers genuine growth opportunities for long term career development as one of the many benefits of being backed by the ABN Group, Australia’s leaders in construction, property and finance.
The Role
Our Concierge team members are warm, engaging and able to easily build rapport with visitors to ensure they have an exceptional experience. A customer-centric, hospitality-driven nature, exceptional communication skills and commitment to guest experience are essential to the success of this role.
Applicants with previous experience working in a consumer-facing organisation with a strong service orientation and culture will be well-suited to this role.
The successful applicant must be available to work on Wednesday evenings and weekends on rotation.
Key Duties
- Greet all clients and visitors to the showroom and office
- Provide a high level of customer service and hospitality at all times
- Connect clients effectively with the most appropriate contact within the building
- Ensure the showroom is maintained and presented to an exceptional standard
- Establish strong working relationships with ABN Group staff across all business units
About You
Our ideal candidate will possess the following skills, experience and attributes:
- Previous experience in delivering a high level of customer service (retail, hotel, airline or hospitality experience would be highly regarded)
- Natural ability to engage a wide range of people and form genuine rapport and meaningful relationships
- Experience with Visitor Management Systems would be highly regarded
- Exceptional communication, time management and organisation skills
- Be open to feedback, personal growth and development
- A genuine desire and willingness to provide awesome customer experiences
- Immaculate, professional personal presentation
- Strong alignment to ABN Group’s values – Authentic, Passion, Leadership, Excellent, Relentless and Fun
Why ABN?
We're not just offering a job; we're inviting you to be part of a community that values innovation, passion, and excellence. Here, you'll find a collaborative culture, a high-performing team driven to be better, and a work environment where you can truly thrive. Our employee benefits include:
- In-House Discounts: Exclusive discounts to enjoy
- Flexibility: Work arrangements tailored to support your work-life balance
- Career Growth: Opportunities to elevate your career within a thriving organization
- Wellness Focus: Dedicated programs to nurture your well-being
- Health Coverage: Access discounted private health insurance
- Parental Leave: Paid leave for both primary and non-primary carers
What's Next?
To take advantage of this excellent opportunity apply now via the link.