Exciting Opportunity!

As an Associate Project Manager specializing in Dual Occupancy Homes, you'll be at the forefront of our prebuild phase, ensuring an exceptional customer experience and seamless project delivery. Your role will be pivotal in meeting delivery deadlines and providing vital support to our Project Managers.

Key Responsibilities:

• Handling customer enquiries promptly via email and phone
• Proactively reaching out to customers to enhance our service delivery
• Maintaining detailed customer file notes for reference and updates
• Collaborating with internal and external stakeholders to drive continuous improvement
• Assisting Customer Experience Coordinators with administrative tasks

What We're Seeking:

Our ideal candidate is passionate about administration, organization, and customer experience. You should possess outstanding communication and problem-solving skills, consistently striving for excellence.

Additionally, we're looking for someone who:

• Shares a passion for the building industry
• Demonstrates proficiency in objection handling and negotiation
• Proactively builds collaborative relationships
• Shows resilience and determination when faced with challenges
• Exhibits excellent listening skills and meticulous attention to detail
• Brings a sense of humour that uplifts team spirit

About Us:

ABN Group stands as Australia's premier construction, property, and finance company, operating in Victoria and Western Australia. From first homes to luxury residences, we lead the market, dedicated to fulfilling the dream of home ownership. In Victoria, we're recognized as Boutique Homes and Homebuyers Centre.

Why Join Us?

• Reward and recognition programs designed to celebrate your achievements
• Comprehensive health and well-being initiatives, including Employee Assistance Programs
• A culture of inclusivity where you're encouraged to be yourself
• Unlimited potential for career progression and personal growth
• Flexible work arrangements supporting your work-life balance
• Opportunities to engage with esteemed charity partners through volunteering
• Accessible and supportive leadership with a clear vision and purpose
• A values-driven ethos guiding our actions and operations

ABN Group is committed to fostering a diverse and inclusive workplace that mirrors the communities we serve. Applicants must have the right to live and work in Australia. Join us and embark on a journey where your contributions truly make a difference!