Why You Will Be Excited About This Role

Launch your facilities management career in a role where you’ll directly impact the employee experience across our entire organisation. As our Workplace Services Administrator, you’ll transform from customer service professional to a workplace experience specialist, mastering the operational backbone of our workplace while building relationships with stakeholders at every level.

For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria.

Home Assist is the service and maintenance division of ABN Group, the strength of our Group into a specialist division wholly focussed on this important stage of the new homeownership journey. We pride ourselves on our customer-centric approach to the service needs of homebuilders and deliver an exceptional experience throughout the Service period of every home we build. 

Why You Will Like Working Here 

At Home Assist, we’re more than just a workplace – we’re a community of passionate professionals committed to excellence. As part of the ABN Group, you’ll benefit from the stability and growth potential of an established organisation while enjoying the dynamic environment of a specialist service division. 

Our employee benefits include: 

• Team focus: Enjoy regular social activities and be supported by approachable leaders with a clear and aligned vision 
• Career growth: Whether you want to deepen your expertise or explore new areas, we’ll support your development 
• Office perks: Enjoy a bright, modern office with plenty of spaces to collaborate (and relax when you need to) 
• Perks and benefits: Savings from over 600+ national retailers and other perks to make your time with us even more rewarding 
• Wellness focus: We provide dedicated programs to nurture your wellbeing and support your goals including our EAP 
• Parental leave: Additional paid parental leave for primary and non-primary carers 

What You Will Be Working On

As a Workplace Services Administrator, you’ll be the operational backbone of our workplace, ensuring everything runs smoothly while delivering exceptional service experiences:

• Create positive first impressions by managing new staff induction processes
• Ensure timely resolution of workplace queries through expert management of the Facilities inbox
• Coordinate essential services including mailroom operations, courier bookings and car park management
• Collaborate with Social Club and Marketing teams to create memorable company events
• Maintain the professional presentation and functionality of our Leederville office
• Build and nurture relationships with internal stakeholders and external suppliers

What Type of Person Will Be Successful

You’ll thrive in this role if you’re naturally organised and enjoy supporting others to create an excellent workplace experience.

Other key skills and attributes that will make you successful:

• Strong verbal and written communication skills
• A genuine desire to deliver exceptional experiences for colleagues and visitors
• Excellent organisational abilities and problem-solving mindset
• Ability to manage multiple priorities in a fast-paced environment
• Good computer and administrative skills
• A friendly, team-oriented personality

What's Next?

Apply now if who we are resonates with you and you think you have what is required to fill this exciting role!